Booking
Conditions
. Tour
prices: We may be required to
charge you the Goods and Services Tax on some or all of the services
we provide to you. The Goods and Services Tax which may be required
to be levied will be in addition to other charges, costs, tariffs,
rates, prices, levies and exchange rates. Should the total tour
price increase by more than 10% excluding the amount levied pursuant
to the Goods and Services Tax, passengers will have the right to
cancel their tour within 7 days of notification of the surcharge
without penalty. No surcharges in respect of cost or currency
fluctuations will be made once payment for the deposit of your land
tour is received. This does not apply to fuel surcharges and any
taxes, charges or levies imposed by any Government or their
agencies.
. Child
Reductions: Children 5-12 years of age (at start of tour) must share
a room with two adults (adults pay appropriate twin room rate).
Please see itinerary of your choice for the discount per child,
(LAND only). Certain exclusions apply to this discount. This
discount cannot be combined with any other discount except 'Second
Tour Discount'.
. Teen
Reductions: Teen's 13-17 years of age (at start of tour) must travel
with a minimum of one adult (adult pays appropriate room rate). Each
teen will be charged the twin room price, less 5% off the itinerary
of your choice, (LAND only). Certain exclusions apply to this
discount. This discount cannot be combined with any other discount
except 'Second Tour Discount'.
The adult(s) who share(s) with the teen(s) will be charged the
appropriate price for the accommodation occupied.
. Tour
Participation: Children under 5 years of age are ineligible.
Children under 18 years of age must be accompanied by an adult.
Passengers with disabilities are welcome on Trafalgar's tours
providing they are accompanied by a companion capable of providing
all assistance required, and do not require special assistance from
Trafalgar personnel. Trafalgar reserves the right to refuse to carry
anyone it is felt cannot cope with the requirements of coach tour
travel and who may require services and facilities that Trafalgar
cannot guarantee will be available. You agree to not hold the
Trafalgar group of companies responsible for any decision made by
any of them or any service provider to refuse to carry you, provide
any facilities or accommodation to you or to provide any service to
you.
. Itinerary
Variations: Trafalgar constantly strives to improve tour itineraries
and features. If such improvements can be made, or unforeseen
circumstances beyond our control make changes necessary - we reserve
the right to vary itineraries and to substitute hotels. At certain
peak periods duplicate departures may operate, and sometimes in
reverse order in which case hotels may vary from those stated on the
itinerary pages.
. Tour
Cancellation: Trafalgar reserves the right to cancel or re-schedule
any tour departure in accordance with operating requirements or
circumstances beyond its control.
. Trafalgar
is not responsible for any other travel arrangements affected due to
our cancellations.
WHAT'S NOT INCLUDED
IN THE TOUR PRICE
. Airfares
to and from Europe, except where specified, airport taxes, passport
and visa fees, insurances of all kinds, laundry, phone calls,
beverages, meals not detailed in the itinerary, tips to Tour
Directors, motorcoach drivers and local city guides, items of a
personal nature, excess baggage, optional excursions etc. The tour
price also does not cover costs and expenses, including the return
to your home, if you leave the tour at your volition, or due to
illness, or as a consequence of official action by the government of
any country visited.
RESERVATIONS AND
PAYMENT
|
Deposit
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Final Payment
|
|
$200 per
person
per tour
|
At least 45
days prior to
tour departure date
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1. Your land
reservation will be confirmed on receipt of deposit which must be
within 10 DAYS of booking or the reservation will automatically be
cancelled.
2. Payment in
full is required at time of booking for reservations made less than
45 days before tour departure.
3. Trafalgar
reserves the right to cancel the reservation and impose cancellation
charges should payments not be received within the above specified
periods.
4. Tours with
intra-European air flights included in the price must be paid in
full 70 DAYS before the tour departs.
5. Your Agent
shall, on the receipt of any monies, hold such monies for each and
every person named in the booking until the booking is confirmed at
which times those monies shall be remitted promptly by your Agent to
us. All such monies received by us will be deposited as required by
law. We will be entitled to keep for each account any interest
earned on such monies. It is a condition of our confirmation of your
booking and acceptance of your deposit in respect of your tour, that all monies paid by you to us through your Agent, whether by way of
deposit or otherwise in respect of your tour, may be disbursed by us
as and when we see fit or in respect of the services to be provided
or fees payable under the tour programme, and the payment of a
deposit or otherwise for your tour, shall be deemed to be a
direction to disburse such monies as aforesaid.
6. Travel
documents and instructions for joining your tour in Europe will be
sent to you approximately 21 days prior to tour departure (providing
full payment has been received). If you are leaving home earlier,
please ask your Travel Agent to request your tour documents in good
time.
BOOKING CHANGES,
CANCELLATIONS AND REFUNDS
Booking Changes:
A fee of $30 per person
will be charged for any revision or alteration made to a reservation
after the booking is confirmed unless the change is to a more
expensive tour.
Cancellation and
Cancellation Fees:
A $100
fee per person per tour will be charged for all cancellations.
Notice of
cancellation must be made in writing either directly to Trafalgar or
through your Travel Agent.
The
following scale of charges will apply when notice of cancellation is
given within 45 days of tour commencement date. Please also refer to
Trafalgar's Gold Seal on the opposite page.
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No.
of days before
tour commencement
|
Cancellation
fee
as % of total price
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|
45-22
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25%
|
|
21-8
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30%
|
|
7-1
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50%
|
|
Day of
departure
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100%
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5. If you
purchase intra-European/Middle Eastern air tickets from Trafalgar in
conjunction with any tour, the following scale of cancellation
charges will apply:
|
No.
of days before
tour commencement
|
Cancellation
fee*
as % of total price
|
|
70-30
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25%
|
|
29-8
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30%
|
|
7-1
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90%
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Day of
departure
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100%
|
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*Plus
applicable Land cancellation fees.
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RESPONSIBILITY
Trafalgar Tours
(Bermuda) Limited and Trafalgar Operations Limited, referred to as
the Operators, are the agents for Trafalgar Tours International
Ltd., who have empowered the Operators on its behalf to undertake
the following duties:
1. The
Operators shall be responsible to the passenger for supplying the
services and accommodations described in this brochure, except where
such services cannot be supplied or the itinerary used is changed
due to delays or other causes of whatever kind or nature beyond the
control of the Operators. In such circumstances, the Operators will
do their best to supply comparable services, accommodations and
itineraries and there shall be no refund in this connection.
2. This
brochure represents the entire agreement between the passenger and
the above mentioned Operators.
3. In the
absence of their own negligence, neither the Operators nor their
agents or co-operating organizations shall be responsible for any
cancellations or for acts of any other service providers concerned,
diversions or substitution of equipment of any act, variations,
postponements, omission or default whatsoever by air carriers, land
carriers, hoteliers or hotels, transportation companies, or any
other persons providing any of the services and accommodations to
passengers including any results thereof, such as changes in
services, accommodations or facilities necessitated by same. Nor
shall they be liable for any loss or damage to baggage or property,
or for injury, illness or death, or for any damages or claims
whatsoever arising from loss, negligence or delay from the act,
error, omission default or negligence of any person not their direct
employee or under their exclusive control, including any act, error,
omission, default, or negligence of any country, government or
governmental authority, officer or employee. All baggage and
personal effects are at all times and in all circumstances at the
risk of the tour participant. Baggage insurance is recommended. The
carriers, hotels and other suppliers who provide services on tour
are independent contractors; they are not agents, employees or
servants of the Operators or their associated companies. The
Operators are not responsible for any criminal conduct by third
parties.
4. Where the
passenger occupies a motorcoach seat fitted with a safety belt,
neither the Operators nor their agents or co-operating organizations
or service providers concerned will be liable for any injury,
illness or death or for any loss or damages or claims whatsoever
arising from any accident or incident, if the safety belt is not
being worn at the time of such accident or incident.
5. Transportation
companies, airlines etc. are not to be held responsible for any act,
omission or event during the time passengers are not on board
planes, transportation or conveyances. The passenger contracts in
use by the airlines or transportation companies when used shall
constitute the sole contract between the airline, transportation
company and passenger or purchaser of this tour and the Operators
assume no responsibility in this connection. Enrolment in and
payment for a tour shall constitute agreement and acceptance by the
passenger of the terms and conditions set forth in this brochure
which cannot be varied except in writing by an officer of the
Company.
6. Trafalgar
Tours (Aust) Pty Ltd. is only responsible for the services it
provides. It does not accept any responsibility or liability for any
of the acts, omissions or defaults, whether negligent or otherwise,
of its principal Trafalgar Tours International Ltd., or any of the
companies of the Trafalgar group of companies.
All matters
arising in relation to the services provided by Trafalgar Tours (Aust)
Pty Ltd., but not in respect of other things, are subject to the law
of the State of New South Wales.
7. Every
effort is made to ensure brochure accuracy at the time of going to
press; however Trafalgar cannot be held responsible for printing or
typographical errors, or errors arising from unforeseen
circumstances.
8. The
nominated and featured airline(s) does not by virtue of its
endorsement of this brochure represent itself either as contracting
with any purchaser of a holiday from Trafalgar Tours (Aust) Pty Ltd.
or as having any other legal relationship with any such purchaser.
All bookings
made with any provider of any transport, facilities, meals, other
goods or of any services are subject to terms and conditions imposed
by them in relation to matters not covered particularly and
expressly by our agreement with any of the above-mentioned two
Operators in the Trafalgar group of companies.
If you
decide that you do not want to visit a country or part of a country
you intended to visit because of any law, condition or requirement
of any government or governmental authority, official, servant or
agent, you are responsible for any costs, expenses, charges, fees,
losses or damage incurred as a consequence and any cancellation or
amendment fees.
None of the
companies in the Trafalgar group of companies, or any of their
servants or agents, accept any responsibility or liability for your
acts, omissions, defaults, conduct, state of health, condition or
circumstances.
OTHER CONDITIONS
It is your
responsibility to comply with the terms, conditions or requirements
of any service provider, or any country or governmental authorities,
or to bear any costs or losses incurred as a consequence of you not
complying with them.
BOOKING ARRANGEMENTS
Your booking
arrangements are to be made by your Travel Agent and the person
effecting the booking shall be deemed to have accepted the booking
conditions. What's included in the tour price
. . Inter-city
Travel: By private motorcoach, trains and ferries (see itineraries).
. Touring: By
air-conditioned luxury motorcoaches with on-board washroom and only
49 reclining seats for maximum comfort.*
. Air Transportation:
Within Europe is included in the land price only when indicated in
the Features panel on specific itineraries.**
. Hotel Accommodation:
Prices per person are based on two persons sharing a twin-bedded
room with private bath or shower.***
. Cruises: Per person
prices are based on two persons sharing a cabin with two berths,
private shower and toilet. A limited number of single cabins are
available at extra cost.
. Tour Director:
Escorted tours are conducted in English only by a professional
multi-lingual Tour Director. Hosted service is provided in London,
Paris, Rome, Athens and Cairo.
. Meals: In-flight
meals and snacks are served according to airline policy. Continental
or buffet breakfast on all tours except in Ireland, provincial
Britain and Scandinavia, where full national style breakfasts are
served. Dinners and lunches are included as detailed on itineraries.
All meals are included on cruises.
. Sightseeing:
Excursions and entrance fees to places of interest visited as
detailed on each itinerary with an English-speaking guide where
necessary.
. Transfers: Between
airports, hotels and piers in Europe where indicated on the tour
itinerary. Please see page 26.
. Porterage: Baggage
handling is included for one suitcase per person with dimensions not
exceeding 29" x 20" x 10" at airports (except
London), hotels, railway stations, and piers. A surcharge of US$3
per additional bag per day will be collected by the Tour Director.
. Tips and Taxes: All
tips are included for services on tour provided by dining-room
waiters, chambermaids and porters at hotels, airports, docks and
stations.
* In the British Isles,
Ireland and some Regional Tours, motorcoaches without toilet
facilities are used. In the Middle East air-conditioned motorcoaches
(or minicoaches in Israel) without toilet facilities are used. If,
due to circumstances beyond our control, these are used on tours
otherwise advertised on the itinerary page, a refund of $10 per
person will be made.
** UK Air passenger duty
is included in all intra-European air tickets issued by Trafalgar
London.
*** When booking triple
rooms please note that the third bed may be a "roll-away"
bed. Availability of triple rooms is limited. Substitute hotels may
be used at certain times and will be of similar standard whenever
possible. Please note that single rooms in Europe will generally
be smaller than twin-bedded rooms. Passengers who are members of
Hotel Frequent Traveler programs are not entitled to earn points
with any of the hotels featured on a Trafalgar tour.
ADDITIONAL OPTIONAL
TOURS
With Trafalgar, you will
enjoy many of Europe's famous highlights as included features on
your tour - at no extra cost. However, there is an exciting array of
Additional Highlight Excursions which we make available to further
enhance your enjoyment.
These Excursions are
optional, and are offered at special preferential prices. They can
only be booked once you start your tour in Europe, as many of them
are carefully programmed to coincide with the best highlights
available at the time of your visit.
A detailed list and cost
of these and many more exciting options is included in your tour
documentation. You can book and pay for them through your Tour
Director, by cash, Credit Card or Travelers Cheques.
Call
1-800-942-3301 to book your Trafalgar
tour
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