Before You Go:

• Joining - Please arrive one hour prior to the departure time as stated in the itinerary.
   

• Airline Security Measures -Travelers must provide positive identification in the form of a passport of photo-drivers' license at the time of airport check-in.  In lieu of these, two forms of identification including a photo ID and an official government issued ID must be provided.  Your identification name must match your tour reservation name and your airline ticket name, or you may be denied boarding.
   

• Canadian & Mexican Immigration - To enter and leave Canada and Mexico, all U.S. Citizens must carry proof of citizenship such as a valid passport, birth certificate with drivers' license or naturalization papers.  Non-U.S. Citizens must have a valid passport, visa or alien card which permits entry into Canada or Mexico, plus a "multiple entry" visa for return to the U.S. if needed.
   

• Passports / Visas - U.S. Citizens need a valid passport.  A visa is required to enter Turkey (easily obtained upon arrival). Non-U.S. Citizens should call 1-800-942-3301 to determine if visas are required.  Note:  Due to airline security measures, your passport name should match your airline ticket name and your tour reservation name or you may be denied aircraft boarding. 
   

• Baggage Responsibility - Although every effort is made to handle guests' luggage carefully, we cannot be responsible, assume liability or accept claims for loss of damage to luggage and personal effects due to breakage, theft, fair wear and tear or through hotel, airline and group carrier handling.  It is important for your own self-interest and protection that you make certain you have adequate insurance to cover the eventualities. 

Miscellaneous Information:

• Motorcoach Seating will change twice a day. So that we will not show partiality, exceptions cannot be made.
   
• Smoking is not permitted on motorcoaches. Stops are made en route for pictures, etc. A few restaurants & hotels may have smoking restrictions.
   
• Membership will be granted to all persons. None the less, Tauck Tours reserves the right to terminate the tour of any persons who are abusive of others or whose behavior disrupts the tour. 
   
• Health - For the most part, these are active tours that require a fair amount of walking. Please read the itinerary carefully to ascertain the amount of walking required. Any persons who need assistance with walking, dining or personal needs must have an able companion to 
  assist them. 
   
• Changes in Itinerary - Tauck Tours pledges to make every effort to operate all tours as advertised. Situations may arise, voluntarily or involuntarily, that necessitate changes or exceptions in the itinerary or ports of call. On these rare occasions, Tauck reserves the right to alter or curtail the itinerary and substitute hotels and/or conveyances as it is
  deemed necessary, and to provide comparable alternates. Any savings realized by these changes will be refunded to passengers. Any resultant added expense will be borne by Tauck Tours. 
   
• Holidays & Museum Closures - There are many religious, state and local holidays in Europe, some of which may disrupt museum visits and personal shopping time. Also, some museums may close on days that are not consistent with other museums. Tauck has made every effort to minimize such disruptions, and cannot be responsible for any disappointments in this regard. 

Traveling with Tauck
Will we be eating as a group for meals?
Tauck’s “free choice” dining allows you to eat many of your meals when you want and with whom you want. Special occasion dinners are held as group functions, and lunches that are included during group sightseeing excursions are often held in a group setting.

What is the typical dress while on a Tauck journey?
Typical dress for any Tauck journey is casual attire. Some journeys may include a specific dinner function or an event in which gentleman may be required to have, or feel more comfortable wearing, a sport jacket. But overall the rule of thumb is casual comfortable clothing. Our final tour documentation will mention occasions (if any) on a journey in which a sport jacket or dressier clothing is suggested.

What is the average group size of a Tauck journey?
The average group size of a Tauck journey varies depending on the trip that is selected. Most of our land and rail journeys average 35 to 44 guests. Some of Tauck’s cruise programs will average larger group sizes based on the capacity of a ship. While the group size can be larger for such cruise programs, the land touring and shore excursions are orchestrated in smaller group sizes.

What is the age group of the people who take your journeys?
Tauck journeys are enjoyed by people of all ages. Our Tauck Bridges journeys are designed for family travel and attract people of all ages and generations. Tauck World Discovery journeys are enjoyed by anyone who has a passion for enriching, rewarding and memorable travel experiences.

Who leads your journeys?
Tauck journeys are seen through the experienced eyes of our Tauck Directors, knowledgeable professionals whose expertise, wealth of information, friendliness, warmth and enthusiasm earn them the highest praise from our guests. They are the “Best of the Best.” Tauck Directors are passionate in their desire to deliver enriching, rewarding and memorable travel experiences – and they are with you through your entire journey.

Are gratuities included?
The customary gratuity to the Tauck Director and Driver is not included on most Tauck World Discovery tours. Such gratuities should be extended on a voluntary, individual basis and not done as a group. As an exception, there are some Tauck journeys in which the Tauck Director gratuity is included and/or a Driver gratuity will not be applicable. Information about Tauck Director and Driver gratuities specific to a destination is included within final tour documentation sent after a reservation has been paid in full.

All appropriate gratuities for luggage handling, bellman, doorman, dining room servers, housekeepers, local city guides, ship and train crew are included in the price of a Tauck journey.

How do you choose your hotels?
When you travel with Tauck you can always count on the best available accommodations in great locations, from landmark city hotels to country hotels in areas of stunning regional beauty. Many companies use less expensive hotels to keep their prices down; they are often of lesser quality and poorly located in outlying areas. In contrast, Tauck hotels are selected for their central location, ambiance, service and value; most are conveniently located, close to key historic and cultural sights.

Do Tauck journeys accommodate triples?
Most every Tauck journey can accommodate three people in a room. Typical room accommodations for triples are two beds and a roll-a-way. Though very rare, there is sometimes an occasional hotel that must accommodate a triple by using two rooms. This cannot be requested and is only done out of necessity by the hotel for lack of rooms accommodating three beds. Most all cruise journeys have limited cabin types accommodating triples.

Do Tauck journeys accommodate four guests in a room?
With the exception of most Tauck Bridges destinations, 4 guests (or quads) cannot be accommodated on our journeys. Tauck Bridges are journeys designed to be kid friendly and family oriented. Room accommodations for four on Tauck Bridges journeys are typically two beds and a roll-a-way.

Can special dietary needs be accommodated on a Tauck journey?
Many special dietary needs can be accommodated on Tauck journeys with advance notice but cannot be guaranteed. Different destinations make some dietary needs harder to accommodate than others. We will do everything possible in communicating your requests to hotels and restaurants. Common dietary requests like ‘ low sodium’ or ‘vegetarian’ are likely to be accommodated much easier than very special or unique dietary needs. Meals that are full a la carte offer more flexibility for special dietary requests as do some limited a la carte meals. For the occasional ‘set menu’ or ‘buffet meals’ on Tauck journeys, unique dietary needs may prove a bit more challenging.

Can I bring a wheelchair or motorized scooter?
Wheelchairs and certain types of motorized scooters can be accommodated on some Tauck journeys. It is best that you inquire for the specific journey you are interested in. As a general rule, wheelchairs and motorized scooters are not accepted for Tauck’s international and exotic destinations. The international community does not adhere to the same accessibility standards that hotels, restaurants and public buildings do in the United States. That combined with tour itineraries that might require a considerable bit of walking in old historic city sections, in and around attractions, over cobblestone streets, up hills and climbing staircases make wheelchairs impractical to bring.

Collapsible wheelchairs are more widely accepted for Tauck journeys within the United States and Canada. But even to this, there are exceptions so it always is best to inquire to be certain. Motor coach space limitations make motorized scooters harder to accommodate on journeys, but there are certain model collapsible motorized scooters that can be accommodated on many of Tauck’s North American journeys. Again, it is best to inquire.

Tauck cannot provide wheelchairs to guests or wheelchair assistance during the journey. Persons needing such assistance must be accompanied by an able companion.

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