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Atlas Cruises and Tours Logo

Royal Caribbean authorized representative


Get Ready, Get Set, GO!
Things To Know Before You Go.

Planning for your cruise vacation can be half the fun. On a Royal Caribbean vacation, nearly everything is taken care of and, in order to help you get ready, we've put together this collection of some of the most commonly asked questions.

With all there is to do on a Royal Caribbean vacation adventure, you'll never sit still unless it's to stop and wonder at what's around you. Which, by the way, is easy to do since our ships have more glass than any other cruise ships afloat. That means you get absolutely out-of-this- world views of every destination and the trip along the way.


Additional Information to know before you go



How Do I Make A Reservation?
Royal Caribbean
cruises and Air/Sea programs are available through a travel agent such as AtlasTravelWeb.com - Atlas Cruises and Tours. To reserve a stateroom and receive a written confirmation, you need to make a deposit. For 7-night cruise vacations, a deposit of $250 per person is required; for 10-night and longer cruise vacations, a deposit of $450 per person is required to confirm your reservation.

If you want to set up a group cruise please consult a travel agent (like AtlasTravelWeb.com) for deposit, payment and cancellation information. Terms and conditions for people traveling with a group are different from those for individuals.

Call 1-800-942-3301 to book your Royal Caribbean Cruise 

 



When Is The Rest Due?
Final payment of the balance must be received at least 60 days prior to 
the sailing date for 7-night and longer cruise vacations. The payment schedule for groups is different from that for individuals. You will usually receive cruise and air documents no later than 28 days before the start 
of your cruise, contingent on final payment. Please call for details.

 



How should I Pay? Can I Pay With A Credit Card?
Give your deposit and payment to us, Atlas Cruises and Tours and we will process everything with Royal Caribbean for you. Yes you can pay with a credit card. Royal Caribbean accepts Visa, MasterCard, American Express, Optima and Discover. Please call us for more details.

Call 1-800-942-3301 to book your Royal Caribbean Cruise 

 



What Does The Cruise Price Include?
The price of your cruise vacation includes ship accommodation, ocean transportation, most meals, some beverages and most entertainment  aboard the ship. All prices are per-person, based on double occupancy  of the stateroom, and are quoted in US Dollars. The cruise vacation price does not include air transportation, transfers or items of personal nature, such as shore excursions, some beverages, photographs, gratuities,  medical services, etc. These items may be purchased separately. The 
cruise fares quoted also do not include any applicable government taxes, fees or surcharges that may be assessed by any governmental or quasi- governmental agencies. Such assessment is subject to change without  notice at anytime whether or not you have a confirmed booking under deposit, or if you have made final payment.

 


Will The Price Change?
Royal Caribbean International reserves the right to increase published cruise rates and air fare supplement rates without prior notice. However, once Royal Caribbean has received a full deposit for a guest, the cruise vacation rates and air fare supplement rates, if applicable, will not change although the guest will remain liable for any applicable taxes, fees or surcharges that may be assessed by any governmental or quasi-governmental agencies. In addition, Royal Caribbean reserves the right to assess the air fare supplement customer a charge covering any fuel surcharge increases assessed against Royal Caribbean.

 



What Happens If I Have To Cancel My Cruise Vacation?
You must notify Royal Caribbean in writing 60 days prior to your sailing 
date. Cancellations are subject to penalties. Please call for details.
NOTE: No refunds will be made if you don't show up for your cruise vacation, or if you interrupt or cancel your vacation once it has begun.

 



Will I Need Any Extra Insurance?
Because Royal Caribbean's liability for loss or damage is limited by the  Cruise Ticket Contract, we recommend that all guests check their own insurance coverage. For greater peace of mind, Royal Caribbean's Cruise Care Vacation Insurance offers affordable medical, travel, baggage and personal injury coverage for the duration of your cruise vacation. You  will be covered for cash reimbursement in the event of certain unforeseen circumstances - up to the value of your cruise vacation.

RATE PER PERSON
7-Night  Cruise Vacation  FROM $139
10+ Night  Cruise Vacation  FROM $189

We want this to be the best vacation of your life. So to make sure you  have nothing to think about except having a good time, we offer Royal Caribbean CruiseCare. CruiseCare provides trip cancellation/interuption coverage as well as baggage protection. With CruiseCare you also have access to the 24-hour services of American International Assistance
Services, Inc., which include emergency cash transfers, lost documents assistance and other medical and travel-related services. Royal Caribbean offers cruise credits to guests who purchase CruiseCare and must cancel their cruise vacation due to a pre-existing condition. Note: This is a brief summary of benefits. Other limitations apply. Please call for full terms.

 



Is There any Baggage Protection?
The optional CruiseCare Vacation Insurance provides up to $1,500 in baggage and personal property protection due to loss, theft or damage.
Should your bags be delayed by the airline for more than 24 hours, you
will be reimbursed up to $500 for covered personal effects.

 



How do I get to the ship?
If you purchased an Air/Sea package, Royal Caribbean's meet and Assist staff will meet you at the airport and take you to the ship. In most cases, your Air/Sea fare includes round-trip air transportation and all transfers between the airport and ship.

If you purchased cruise only, you may choose to purchase the Royal Connections service, which includes baggage transfers and round-trip transportation between the airport and the ship. 

If you are arriving by car, you will usually find packing (charged at a daily rate) conveniently located near the cruise terminal.

 



Can I also purchase Air fare with my cruise vacation?
Yes, of course. We know how busy you are. That's why Royal Caribbean created a program designed to take care of your air travel needs. When you purchase air arrangements through Royal Caribbean, you can expect the following: *Booking of scheduled air service or charter flights for  same day arrival to meet your cruise vacation; *Delivery of tickets; *Transportation from your arrival airport to the pier; *Baggage delivery directly to your stateroom; *An attempt to arrange the same flights for guests booked at the same time, in the same stateroom, from the same gateway city; *In most cases, no more than one connection from your gateway city. With our air arrangements, you really don't have to worry about a thing except, maybe, packing. Call for full terms and conditions.

Call 1-800-942-3301 to book your Royal Caribbean Cruise 

 



Can I buy transfers to the pier if I booked my own airfare?
If you choose to make your own air travel arrangements, you may buy a ticket to board a Royal Caribbean bus to and from the ship. If you purchase a Royal Caribbean Connections transfer, Royal Caribbean will meet you outside of customs after you have claimed your luggage and show you to  the air-conditioned coach, in which you'll ride to the pier in comfort. While
you go through boarding, Royal Caribbean will transfer your bags directly to your stateroom.  PLEASE NOTE: Guest who do not opt for Royal Connections transfer are responsible for all baggage transfers and transportation to and from the pier. Please call for complete information and pricing.

 


Can unaccompanied minors cruise? 
No guest under the age of 21 will be booked in a stateroom unless accompanied by an adult 25 years or older. This age limit will be waived  for minor children sailing with their parents or guardians in adjacent staterooms. And the age limit is also waived for underaged married  couples (proof of marriage is required). 

No guest under the age of 21 will be permitted to gamble onboard any of Royal Caribbean's ships. Also, Royal Caribbean will not serve alcoholic beverages to guests under 21 years of age. Please note: an individuals age on the date of sailing determines his or her status for the entire cruise vacation. 

 


What about minors traveling without parents or 
legal guardians?

If you are bringing minors onboard they must either be accompanied by both parents/legal guardians, or if the children are in your custody, but you are not the child's parent(s) or currently their legal guardians, you will be required to have a notarized letter from ALL parents/legal guardians (or from the state, if the state is considered the legal guardian) that states each child is allowed to travel outside of the United States in your custody. If only one parent has sole custody, or if there is only one legal guardian, the appropriate documentation must be provided showing this. If you do have legal custody of the children and their last names are different than yours, you should also bring the appropriate legal documentation showing that you have custody. If you have specific questions, please feel free to contact US Immigration at: 1-800-375-5283

 


What Documents Will I Need To Travel?

Passports are recommended for all US citizens for all travel outside of the United States. All guests are required to submit acceptable proof of identity.

Documents that will be accepted as proof of identity are: a passport; a federal, state, or a local government-issued picture ID card; an original or certified copy of your birth certificate with one of the following photo ID cards: state driver's license; US company employee ID card; or an ID card issued by a private identification card service. A voter's registration card 
is no longer acceptable on its own, but may be used as support.

Children fifteen (15) years of age and younger are required one of the following forms of identification: passport; original or certified copy of their birth certificate; any photo ID.

Non-US citizens residing in the United States must show valid Alien Registration (green) cards prior to boarding the ship. Please check with a travel agent, government agencies, embassies or consulates to determine documentary requirements.

You are responsible for bringing all travel documents such as passports, visas, proof of citizenship, etc., required for boarding and reentry into the US. No refunds will be given to individuals who fail to bring the required documentation. For your protection, Royal Caribbean recommends that 
your passport expiration date not occur within six (6) months of the 
voyage termination date.

 


When will I receive my Travel Documents?
Travel Documents are printed and issued twenty-eight (28) days prior to sail date as long as reservations: are paid in full; air arrangements have been assigned for Air/Sea guests; pre and post packages are not on a waitlist; correct names are on the reservation.

 


What about guests with special needs?
Royal Caribbean welcomes guests with special needs and works hard to assist them throughout their vacation. To receive appropriate assistance, you must make sure your travel agent notifies Royal Caribbean Reservations in writing at the time of booking of any special medical or physical need and other relevant information, including wheelchair characteristics.

Guests with special needs should be self-sufficient, and Royal Caribbean recommends that they travel with a companion to provide any required assistance. Tendering may preclude guests with wheelchairs from going ashore at certain ports of call. All guests must ensure that they are medically and physically fit for travel and that such traveling will not endanger themselves or others. Any condition requiring medical attention must be reported to Royal Caribbean in writing when the booking is requested or, if such condition arises after the booking is requested, prior to the embarkation date for that guest's cruise. Royal Caribbean will not accept guests who will have entered their third trimester of pregnancy
by the beginning of their vacation.

 


What about advanced or delayed sailings and 
changes in itinerary?
In the event of strikes, lockouts, riots, weather conditions or mechanical difficulties or for any reason whatsoever, Royal Caribbean may at any time and without prior notice cancel, advance, postpone or deviate from any scheduled sailing or port of call and may, but is not obligated to, substitute another vessel or port of call, and shall not be liable for any loss whatsoever to guests by reason of such cancellation, advancement, postponement, deviation or substitution. Royal Caribbean shall not be responsible for any failure to adhere to the arrival and departure time published for any of its ports of call.

 


Can passage be refused?
Passage may be refused to any guest, and any guest's cruise may be terminated at any time, at the risk and expense if the guest debarked, where, in the opinion of the ship's Captain or physician, a guest is unfit for travel or a risk or danger to himself or herself or a disturbance or danger to others. Such guest may be left at any port or place at which 
the ship calls without any liability to Royal Caribbean.

Royal Caribbean shall not be required to refund any amount paid by any guest who must leave the cruise prematurely for any of the reasons set forth above or otherwise, nor shall Royal Caribbean be responsible for lodging, meals, return transportation or other expenses incurred by the guest.

 


What is Royal Caribbean's liability?
Guests release Royal Caribbean from any and all claims for loss or damage 
to baggage or property, or for personal injuries or death, or for loss from delay, arising out of the acts, omissions or negligence of any independent contractors, such as air carriers, hotels, shore excursion providers, restaurateurs, transportation providers, medical personnel or other providers of services or facilities. Under no circumstances does Royal Caribbean's responsibility extend beyond the vessel. All arrangements made for the guests with independent contractors are made solely for the convenience 
of the guest and are at the guest's risk. Royal Caribbean disclaims all liability for damages for emotional distress, mental suffering or psychological injury 
of any kind, under any circumstances, except to the extent such disclaimers is prohibited by 46U.S.C.s183c.(b).  

 


What is the guest's liability?
Each guest agrees to indemnify Royal Caribbean for all penalties, fines, charges, losses or expenses incurred or imposed upon Royal Caribbean by virtue of any act, omission or violation of law by the guest. Each guest, or  if a minor, his or her parent or guardian, shall be liable to & shall reimburse Royal Caribbean for all damage to the ship and its furnishings & equipment,  or any property of the sip, caused by any willful or negligent act or omission on the part of the guest.

 


What about my personal property?
Royal Caribbean shall not be liable for any loss of or damage to money, travel currency, jewelry of any kind, photographic/electronic equipment  or other personal property and/or other passenger valuables unless they have been delivered for safekeeping to the ship's Purser at the Purser's Desk and a receipt issued therefore. The value of such articles delivered to the ship's Purser shall be deemed not to exceed $300 per passenger unless the passenger has provided the ship's Purser with a written declaration of the articles delivered for safekeeping, declared their value and paid the declared value charge required by Royal Caribbean. Upon payment of this charge, recovery and damages will be extended to the true value declared but in no event shall Royal Caribbean be liable for an amount exceeding $5000 or for an amount exceeding the limitation of liability to which Royal Caribbean is entitled under applicable law, which ever is less.

 


When should I schedule my flight home?
Don't cut it too close. Give yourself several hours between the time you get off the ship and the time you need to board your flight home. Baggage porters will be on hand to direct you to the taxicabs, buses and cars.

 


How are disputes settled?
Any dispute between a guest and Royal Caribbean in connection with a guest's cruise booking or cruise shall be litigated, if at all in and before a court located in Miami, Florida, USA, to the exclusion of the courts of any other state, territory or country.


Call 1-800-942-3301 to book your Royal Caribbean Cruise 

For more Royal Caribbean Cruises: Click Here
For all Major Cruise Lines: Click Here


Royal Caribbean Information & Tips

Royal Caribbean - Things to Know Before you go & Booking Information
Royal Caribbean - Welcome Aboard Information - what to expect
Royal Caribbean - What to pack for your Royal Caribbean cruise
Royal Caribbean - Special Honeymoon Cruise Section
Royal Caribbean - Adventure Ocean Kids Program read all about it
For all Major Cruise Lines: Click Here


Prices, savings offers, and other terms subject to change without notice.
Images, logos, photographs etc. on this page is copyrighted by Royal Caribbean.
All such copyright material is acknowledged. These pages are not endorsed or supported
by Royal Caribbean in any way. All information presented is based on promotional
material provided by Royal Caribbean. It is presumed to be accurate and is subject to
change without notice. Call 1-800-942-3301 for more details and to book.

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