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Holland America
authorized representative

Cruise Preparation
Information - Cruise Basics
Cruising with Holland
America is one of the most pleasurable, relaxing vacations
imaginable. Perhaps this is your very first cruise. Or perhaps
it's your twenty-first.
In either case, you probably have a question or two about your
upcoming voyage. To help you make the most of your adventure and
in anticipation of any special concerns you may have, holland
america has gathered all of the important information in the following
sections.
For more Holland America Cruise: Click Here
For Holland America General Cruise info: Click
Here
Call
1-800-942-3301 or Email
for Availability & Reservations
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Baggage
Tags
You will find your baggage tags in the top pocket of your
documentation wallet. Please fill them out completely and attach
one to each piece of your luggage before you leave home. These bag
tags enable us to immediately identify you at airports and hotels
and reunite you quickly with your luggage once you board the ship.
To expedite this last process, we suggest you write your last name
and stateroom number in large, bold letters on your bag tag.
Bon
Voyage Gifts & Gift Packages
If you would like to send a bon voyage gift to one of your fellow
guests, or set up your own private bon voyage toasting, you may
certainly do so. Your travel agent has information about our gift
order items, which include a variety of alcoholic and nonalcoholic
beverages, gift baskets, clothing, gifts for children, casino
chips and flowers at very reasonable prices.
Holland America Line also offers a variety of gift packages for
guests celebrating a birthday, anniversary, honeymoon or other
special event. "Celebrations,"
"Total
Indulgence" and "Just
for Us" gift packages include a variety of services and
mementos to commemorate your special occasion. Also available is
the popular Renewal of Vows package, for couples that want to
reaffirm their commitment in an elegant shipboard setting. Click
here
for information on Gift Order selections..
Gift orders must be prepaid and received two weeks in advance of
sailing. Last-minute gift orders may be charged to your VISA,
American Express, MasterCard, or Discover card up to two working
days before sailing.
Dining
Requests
Although Holland America Line offers open seating for breakfast
and lunch, there are two seatings for dinner. Dinner hours are
5:45 p.m. and 8:00 p.m. for Alaska cruises, and 6:00 p.m. and 8:15
p.m. for non-Alaska cruises. You may request either sitting time,
table size and with whom you wish to sit. All such requests should
be made in advance of sailing through your travel agent. Requests
for early or late sitting will be confirmed or waitlisted at the
time of booking. Table numbers and table size are on request only
and will be assigned by the Maitre d' on board.
The status of your seating request is listed on your Cruise
Contract. A confirmation card with seating assignment and table
numbers will be waiting for you in your stateroom upon boarding.
If for some reason your dining request was not submitted before
your cruise date, the Maitre d' would assign you to the sitting
that is available
What are different meal seatings?
Holland America has two seatings which differ only by time. To
choose, just decide whether you prefer to dine early or late then
request your preference when you book. Which ever seating you
choose, remember that one of the best ways to make new friends is
to ask for a large table.
Is cruise ship dining as good as I've been told?
Everything you've heard about cruise ship dining is true. You'll
find a varied selection of entrées (appetizers, salads, soups,
vegetables, and desserts, too) every time you sit down. And
there's virtually no limit on what or how much you can order.
Just because your cruise ship offers plenty of delicious food
doesn't mean you'll come home out of shape. You can choose
low-cal, spa, or fitness menu selections that are just as tempting
as the regular menu. You can also jog, do aerobics, work out in
the gym, swim, golf, play tennis, and much more.
Special Diets and Meals: Kosher*, gluten free, salt free, fat
free, baby food, diabetic and other special dietary needs can be
accommodated only if we are notified in advance. While we shall do
our utmost to fulfill all requests, agricultural and perishability
restrictions may apply. Special dietary requests received less
than 60 days before sailing may be impossible to fulfill. Please
reconfirm any special requests with the Maitre d' after you board.
You may also preorder wine, or the Wine Navigator Package if you
like.
* Kosher meals are prepared off the ship in a Kosher kitchen,
frozen and brought to the table sealed in their original
containers. There is no Kosher kitchen on board. We also do not
have Kosher dishes, utensils, pots or pans on the ship.
Important
Reminder when Packing
Holland America Line recommends that you use hard-sided luggage
and cautions against the use of garment bags with hanger hooks
protruding from the top. We also strongly suggest that you carry
important items such as perishable items, medicine, liquor, cash,
credit or debit cards, jewelry, gold, silver, or similar
valuables, securities, financial instruments, records or other
valuable or business documents, laptop computers, cellular
telephones, cameras, hearing aids or other video or electronic
equipment, binoculars, film, videotape, computer disks, audio
disks, tapes or cds on your person or in your carry-on bag.
(Remember that checked baggage may not be accessible at all
times.) Holland America Line assumes no responsibility for the
items listed above. Holland America Line's baggage policy is
further detailed in the baggage section of your Cruise Contract.
IMPORTANT: Do not pack your passport, medications, cruise
documents or airline tickets. Keep them close at hand in your
purse or jacket pocket.
Last-Minute
Checklist
To ensure peace of mind while you are away, why not run over this
last-minute checklist of things to do before you go? Then you're
off, without a worry in the world!
- Have the Post Office hold your
mail.
- Stop your newspaper delivery, or
have a friend or neighbor take them in for you.
- Refill your medicine
prescriptions sufficient for the duration of the cruise and
bring them with you in your carry-on bag.
- Leave copies of your passport,
airline tickets, traveler checks and any credit cards you plan
to use with a family member or trusted friend.
- Distribute your ship
communications cards to friends and relatives.
- Place a card with your name and
address inside your luggage, as well as on the outside. At
this point, you should also attach your completed Holland
America Line baggage tags.
- Bring your travel and health
insurance information and have it handy at all times.
- Bring your immunization records.
Verify that your identification and
travel tickets are in your carry-on bag and will be available at
all times.
Medication
Your prescription medication should be kept close at hand in your
purse or carry-on bag rather than in your checked luggage. Be sure
to bring a sufficient supply of medication and transport it in the
original container. It is also a good idea to carry a written list
of your medications in case they are lost. The list should include
the name of the drug, dosage, and times taken. In case of
emergency Holland America will assist in filling prescriptions.
However, please note that additional charges apply.
Packing
Advice
The right clothing can make a big difference in the enjoyment of
your cruise. First and foremost, dress for comfort. Daily life
aboard ship and in ports of call is laid-back and casual. We
encourage you to wear whatever makes you feel most
comfortable-sportswear, shorts, slacks, sundresses and so on.
Warmer temperatures call for clothing made of lightweight,
breathable fabrics. You also may wish to bring two or three
outfits for the water, since you'll be spending so much time in
and around it. For cooler temperatures we suggest casual clothes
that can be layered easily. On some days you may need a raincoat
and waterproof hat or umbrella. Gloves are a good idea as well.
Footwear should include comfortable walking shoes for visits
ashore and sandals or rubber-soled shoes for strolling on deck.
Finally, if you'd like to jog on deck or work out in the fitness
center, bring workout gear.
Evening dress falls into three separate categories-casual,
informal and formal. Each night, a daily program will be delivered
to your stateroom announcing the suggested dress for the following
evening.
Comfortable, relaxed clothing is fine for evenings designated as
casual; however, t-shirts, jeans and shorts are not allowed in the
dining room or public areas. During informal nights,
dresses or pantsuits for women and lightweight jackets (tie
optional) for men are the standard.
On festive formal evenings, women usually wear cocktail
dresses or gowns and men usually wear business suits or tuxedos.
There are approximately two formal nights per week. (Gentlemen:
Though business suits or tuxedos are suggested attire for formal
evenings, they are certainly not required. You are welcome to wear
a jacket and tie on formal nights.) If you would like to leave
some space in your luggage for purchases during the cruise,
Formalwear for ladies and gentlemen can be pre-ordered and will be
ready in your stateroom when you board. Just call Cruise Line
Formalwear at 800 551-5091 to reserve.
In order to complement your fellow guests, Holland America Line
asks that you observe the suggested dress code throughout the
entire evening.
Electric Appliances: All staterooms are equipped with standard
110 AC outlets. Additionally, all staterooms, except those on the
Westerdam, are equipped with 220 AC outlets. If your shaver
operates on standard 110 AC, by all means bring it (guests with
pre- or post-cruise hotel packages may want to bring converters
and/or adapters for their hotel stay). You may wish to bring a
clock and an extension cord. Hairdryers are available in all
staterooms on the ms
Amsterdam, ms
Maasdam, ms
Rotterdam,ms
Ryndam, ms
Statendam, ms
Veendam, ms
Volendam and ms
Zaandam. The ms
Westerdam and ms
Noordam are NOT equipped with hairdryers.
For safety reasons, we respectfully request that you do not iron
clothing in your stateroom. Ironing facilities are available at
the self-service laundry rooms for your convenience. In addition,
full laundry and valet services are available on all of our ships.
Reconfirming Your Airline Reservations
Since arrival and departure times are subject to last-minute
changes by the airlines, we recommend that you call your airline(s)
24 hours before your initial flight departure to verify all the
flight numbers, departure and arrival times shown on your ticket.
(Reconfirm international flights 72 hours prior to your departure
from home.) Also, please remember to confirm all flights booked
directly by your travel agent. Plan to be at the airline counter
at least 1.5 hours before flight time for domestic
flights and 2.5 hours before flight time for
international flights.
Holland America Line cannot confirm or reconfirm flights, seat
assignment requests and other special services, such as special
meals or wheelchair assistance, from on-board our vessels. Your
travel agent, however, may assist with these arrangements once you
receive your tickets.
Disembarkation
Procedures
Guests will be requested to complete a disembarkation form at the
beginning of the cruise to coordinate transfers and luggage
handling with the post cruise arrangements. Please fill out the
form and return it to the Front Office as soon as possible.
A disembarkation talk will be given shortly before the end of your
cruise, outlining important procedures regarding customs
formalities, baggage handling, travel arrangements, etc. It is
essential that at least one member of your party attend.
On the last night of your cruise, you will need to place your
luggage, with the provided luggage tags, outside your cabin before
you retire. Keep your baggage tags on your luggage as they contain
your departing flight information. Gather together your personal
identification, airline tickets, customs forms, medications, and
other important items along with the clothes and shoes you intend
to wear the next day. Place them in your carry-on bag or on your
person so you can access them easily.
After the ship docks, it must be cleared by local authorities
before any guests may disembark. You should plan on being able to
leave the ship two to three hours after the time of docking
indicated on your Cruise Contract. Outbound flights should be
scheduled with plenty of time for transfers from the ship to the
airport. The amount of time you allow depends on the
disembarkation port.
Call
1-800-942-3301 or Email
for Availability, Pricing & Reservations
|
For more Holland America Cruise: Click Here
For Holland America General Cruise info: Click
Here
For more Cruise Lines: Click
Here
Images,
logos, photographs etc. on this page is copyrighted by the Holland America.
All such copyright material is acknowledged. These pages are not endorsed or
supported by Holland America in any way. All information presented is based
on
promotional material provided by Holland America. It is presumed to be
accurate
and is subject to change without notice. Call 1-800-942-3301 for details.
All prices are per person, double occupancy, subject to availability.
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