We accept checks,
money orders, Visa, MasterCard, Discover/Novus, and American
Express. Your payment is not deemed made until it is received by
Globus.
A non-refundable
deposit of $200 per vacation per person ($500 on vacations SPE, SPY,
ISQB/A, ISCB/A) is required for us to reserve space for you. For
group reservations, travel agents should refer to the Group Policy
Booklet, which may be requested. Final payment is due 45 days (90
days for River Cruises, 99 days for vacations SPE, SPY, ISQB/A, ISCB/A,
and 65 days for vacations CD/CDE, CDG/CDGE, CKI/CKIE, CKX/CKXE, CZ/CZE,
CZG/CZGE) prior to commencement of services. If we do not receive
final payment by this date, we reserve the right to cancel the
reservation. In the case of billing errors, we reserve the right to
reinvoice with correct pricing. Payment in full is required at time
of booking for reservations made less than 45 days (90 days for
River Cruises, 99 days for vacations SPE, SPY, ISQB/A, ISCB/A, and
65 days for vacations CD/CDE, CDG/CDGE, CKI/CKIE, CKX/CKXE, CZ/CZE,
CZG/CZGE) before departure. In order to secure booked space, your
Travel Agent should advise Globus of your credit card number when
phoning in your reservation.
Acceptance on the
vacation is subject to presentation of the Globus Traveler
Certificate.
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Cancellations and cancellation fees
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If cancellation is
received by Globus more than 45 days (more than 90 days for river
cruises, 99 days for vacations SPE, SPY, ISQB/A, ISCB/A, and 65 days
for vacations CD/CDE, CDG/CDGE, CKI/CKIE, CKX/CKXE, CZ/CZE, CZG/CZGE)
prior to commencement of services, your deposit will be retained.
For individual reservations, the following per person cancellation
fees apply. Total price does not include discounts, promotions or
special incentives. (For group reservations, refer to the Group
Policy Booklet.)
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General Cancellation Fees:
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45-22 days prior to
commencement of services: 20% of total price 21-8 days prior to
commencement of services: 30% of total price 7-1 days prior to
commencement of services: 50% of total price On departure day and
later: 100% of total price.
90-60 days prior to
commencement of services: 35% of total price
59-30 days prior to commencement of services: 50% of total price
29-1 days prior to commencement of services: 80% of total price
On departure day and later: 100% of total price
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Vacations SPE, SPY, ISQB/A, ISCB/A
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98-65 days prior to
the commencement of services: 30% of total price
64 days to departure or later: 100% of total price
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Vacations CD/CDE, CDG/CDGE, CKI/CKIE, CKX/CKXE, CZ/CZE,
CZG/CZGE:
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65-47 days prior to
the commencement of services: 50% of total price
46 days or later to departure: 100% of total price
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Vacations IPAB, IPBB, IPCB:
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46 days prior to
the commencement of services: $200 per person
45-30 days prior to the commencement of services: 20% of total price
29-15 days prior to the commencement of services: 50% of total price
14-0 days prior to the commencement of services: 100% of total price
Cancellation fees
may also apply to any additional services, including accommodations,
independently supplied services and optional excursions, reserved
prior to, during and after the tour.
If flight changes,
including flight cancellations, are requested, revision fees or
airline cancellation fees will apply. If an air-inclusive vacation
is canceled after air tickets have been issued, refunds will be
processed after air tickets are returned to Globus.
Globus reserves the
right to cancel or re-schedule any vacation departure. If
cancellation is made prior to departure, the only responsibility of
Globus will be to refund to the passenger the amount we have
received for the reservation. We will try to re-book the same
vacation with a different departure date, or a similar vacation.
Where Globus has confirmed flights, we will try to confirm air seats
for the selected new dates, subject to availability. Globus cannot
assume responsibility for any additional costs or any fees relating
to the issuance and/or cancellation of air tickets or other travel
arrangements not made through Globus.
A fee of $30 per
transaction will be charged for any alteration or revision made to a
reservation. Airline penalties may also apply. A change of traveler
name, vacation date or itinerary within 45 days (90 days for river
cruises, 99 days for vacations SPE, SPY, ISQB/A, ISCB/A, and 65 days
for vacations CD/CDE, CDG/CDGE, CKI/CKIE, CKX/CKXE, CZ/CZE, CZG/CZGE)
of commencement of services will be treated as a cancellation and
new reservation; standard cancellation fees apply.
For the benefit of
everyone on your vacation, Globus reserves the right to accept or
reject any vacation participant, and to remove any participant whose
conduct is deemed incompatible with the interests of the other
participants.
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Travelers who need special assistance
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You must report any
disability requiring special attention to Globus at the time the
reservation is made. Globus will make reasonable attempts to
accommodate the special needs of disabled travelers, but is not
responsible in the event it is unable to do so, nor is it
responsible for any denial of services by carriers, hotels,
restaurants, or other independent suppliers. Be aware that outside
the U.S. the Americans with Disabilities Act is not applicable and
facilities for disabled individuals are limited. Most transportation
services, including the touring motorcoach, are not equipped with
wheelchair ramps. We regret that we cannot provide individual
assistance to a vacation participant for walking, dining, getting on
and off motorcoaches and other vehicles, or other personal needs. A
qualified and physically able companion must accompany travelers who
need such assistance, and must assume full responsibility for their
well being. Motorized scooters are unsuitable for Globus vacations.
River cruise ships
do not have elevators. Cabin doors and restrooms are not wide enough
to allow access by standard wheelchairs, and bathrooms and other
doorways may be fitted with coamings. For safety reasons, passengers
in wheelchairs cannot be carried on ramps in ports where the ship is
at anchor.
Travelers who are
less than 18 years old on the departure date must be accompanied by
an adult. Children receive a 10% discount on the land price; there
is no discount on river cruises. We do not accept children who are
less than eight years old except on our Monograms Independent
Vacations where there is no age restriction: land arrangements for
infants under two are free of charge, providing parents pay directly
to the hotels for food, crib, etc. For any special requirements
regarding airline tickets for children, contact your airlines
directly.
For driving
vacations, children under 12 sharing a room with two adults will
receive a 40% discount on the land price based on twin
accommodations. The land price does not include transportation.
Due to heightened
security, many countries have adopted practices to prevent
international abductions of children. If a child will be traveling
with adults other than the parents or with only one parent, it is
recommended that a notarized letter be written by the parents or
non-traveling parent granting authorization to travel, including the
dates of travel. We suggest that you also contact the appropriate
consulate and airlines because they may have additional
requirements.
Smoking is not
allowed on transportation that is exclusively provided by Globus. On
European river cruise ships, smoking is allowed only on the vessels'
Sky Deck. On China River Cruise Ships, smoking is allowed on the
outside decks and may be allowed in a small area in the Yangtze
lounge.
All vacation prices
are based on rates (including foreign exchange rates) known at the
time of publication and expected to be in effect at the time of
departure. Prices are subject to increase without notice if such
rates change prior to departure. The current price will be confirmed
at the time of reservation. However, once Globus has received your
deposit for any vacation departing in 2008, that land price is
guaranteed, and any subsequent land cost increases are at our
expense, not including surcharges and any government tax increases.
Airfares included as part of air-inclusive vacation prices are
guaranteed when we receive full payment. Vacation prices are per
person, based on double occupancy. Single room supplements and
triple room reductions are listed where applicable.
For vacations
requiring visas for U.S. citizens, detailed visa information will be
mailed or faxed. You are responsible for obtaining and payment
for all visas and entry documents, and for meeting all health
and other requirements and any documents required by laws,
regulations, orders and/or requirements of the countries to be
visited. Multiple-entry visas are required for some vacations. Non-U.S.
citizens must consult with appropriate consulates to determine if
any visas are needed and are responsible for obtaining all visas and
entry documents. All passengers traveling internationally are
required to have a passport. Most countries require that the
passport be valid for at least six (6) months beyond the conclusion
of your trip.
The accommodations
listed on the Web site are intended to be used on all departures;
however, if a change becomes necessary for any reason, the
accommodations substituted will be equivalent in standard to those
shown. Every effort is made to reserve only twin-bedded rooms. It
may occasionally happen that an accommodation provides some
double-bedded rooms instead. These rooms will be allocated to
couples.
Please note that
accommodation check-in times vary worldwide.
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Private bath and single rooms |
In exceptional
cases where private bath or single rooms as reserved by us are not
available, refunds will be made by the tour director or local host.
Claims made in this respect cannot be accepted after the vacation is
completed. One tours including rail journeys, single compartments do
not have private bath facilities. These are available in each
carriage.
Porterage for one
suitcase is included in the vacation price. Airport porterage at the
beginning and end of the vacation is not included. Due to limited
coach capacity, this single bag should have dimensions not exceeding
30"x21"x11" and weight not exceeding 50 lbs. (22kg) or less if your
air carrier has stricter weight/dimension limitations. We regret
we are unable to accept a second suitcase or any luggage exceeding
these limits. We recommend you consult your air carrier as size
and weight limitations vary from airline to airline and even
according to destination, and are becoming more restrictive. Globus
is not responsible for additional fees imposed by air carriers.
Regulations within most airports require that travelers handle their
own luggage through customs.
Globus will supply
each traveler (except on Monograms Independent Vacations) with a
complimentary travel bag, which can serve as your carry-on bag.
Should you prefer to take along a different bag, it should not
exceed the dimensions of 12"x11"x6".
For safety reasons,
wheeled carry-on bags are not suitable as hand luggage on
motorcoaches and mini-buses.
No responsibility
is accepted for loss of or damage to baggage or any of the
traveler's belongings. Baggage insurance is recommended. See our Web
site for an all-inclusive Travel Protection Plans.
These Terms and
Conditions contain a summary of some of the rental conditions. For
full, detailed conditions refer to the conditions schedule in the
car rental agreement. To rent a car, drivers must be 21 years of age
with a valid driver's license. A medical certificate stating that
the customer is fit to drive the vehicle they have booked for the
duration of the trip is required for drivers over the age of 75.
Collision Damage Waiver Fees are not covered for the rental car for
your vacation. You may ask them to be covered when picking up your
vehicle. Car rental terms and conditions are subject to change but
usually do not include gasoline, tolls, ferries, additional
insurance, taxes, infant seat charges, or surcharges for additional
drivers. Rental days are calculated on a 24-hour basis. Early return
of the vehicle does not entitle you to any refund of the unused
portion of the rental. Fees associated with rental exceptions and/or
late car returns are not covered in the vacation package.
Travel documents
Travel documents,
including any paper air tickets or e-ticket itineraries, are sent by
regular ground delivery approximately two to three weeks prior to
departure, provided full payment has been received. A $15 charge per
reservation is added for documents requested in advance or for
two-day delivery in the continental USA. Please indicate at the time
of reservation whether you prefer regular ground delivery or two-day
delivery. (Two-day delivery with related charges is required for
reservations made within 45 days of commencement of services.)
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Not included in the vacation price
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Federal Inspection
Fees for the Federal U.S. Customs and Immigration; International Air
Transportation Tax; agricultural tax; any other taxes; security fee;
airport taxes and fees; port taxes; passports; visas and
vaccinations; tips to your tour or cruise director, tour host, tour
driver, local city guides, ships' crew; gratuities on ferries,
trains and cruise ships; laundry; telephone; mini bar; alcohol,
beverages and food not on the regular table d'hôte menu (these extra
items will be billed to you before leaving the hotel, ship or
restaurant); optional excursions; porterage at airports; travel
protection; excess baggage fees; all other items of a personal
nature.
Please note that
any request for refunds is subject to these terms and conditions; no
refund can be made for unused services of less than 48 consecutive
hours, for unused transportation where group activity tickets are
involved, or for voluntary modifications made by the traveler. (No
refunds can be made for any unused services on river cruises).
Airport transfers are complimentary with air-inclusive bookings on
qualifying flights. Customers not using the included transfer will
not be given a cash equivalent or vacation price reduction.
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Service inquiries after the vacation
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If after returning
from your vacation, you wish to inquire about any services provided,
please ensure that all correspondence relating to those services is
received by Globus, Traveler Services, Group Voyagers Inc. (see
address below), within 60 days of the tour completion date. This
will enable Globus to make a timely investigation.
During local or
national holidays, certain facilities such as museums and
restaurants, sightseeing tours and shopping may be limited or not
available. Alternatives will be offered whenever possible.
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Itinerary Changes-Cruises
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In the event of
water level problems on stretches of any river, it may be necessary
to operate part of the itinerary by motorcoach.
Avalon reserves the
right to change the itinerary whenever conditions, in the opinion of
the Master of the Ship or local waterways regulations, render it
advisable or necessary. Globus will not be responsible for any loss
or expense caused by reason of such changes.
Avalon reserves the
right to cancel, advance or postpone any scheduled tour and/or
sailing date and may, but is not obligated to, substitute another
vessel and shall not be liable for any loss whatsoever to
tour/cruise participants by reason of any such cancellation,
advancement or postponement. In the event of cancellation by Avalon
only, tour/cruise participants' only right of recourse shall be to a
refund of monies paid to Avalon in connection with such tour/cruise.
In the event of charters of the vessels, strikes, lockouts, riots or
stoppage of labor for whatever cause or for any other reason
whatsoever, Avalon may at any time cancel, advance or postpone any
scheduled sailing and may, but is not obliged to, substitute another
vessel and shall not be liable for any loss whatsoever to
tour/cruise participants by reason of any such cancellation,
advancement or postponement.
Please be aware
that during your participation in vacations operated by Globus,
certain risks and dangers may arise beyond our control including,
but not limited to, the hazards of traveling in undeveloped areas;
travel by boat, train, automobile, aircraft or other means of
transportation; the forces of nature, political unrest, acts of
terrorism and accident or illness in remote regions without means of
rapid evacuation or medical facilities. Globus will not have
liability regarding provision of medical care or the adequacy of any
care that may be rendered. It is understood that Globus will use its
best efforts to ensure that adequate measures are taken.
Group Voyagers Inc.
located at 5301 South Federal Circle, Littleton, Colorado 80123, is
an independent company ("the Company") licensed to market and
distribute travel products under the Globus brand name, and arrange
for the vacation services offered on this Web site, including
transportation, sightseeing, and accommodations through independent
contracts.
The carriers,
accommodations, and other suppliers providing services are
independent contractors and are not agents, employees, or servants
of, or joint ventures with, the Company or its affiliates. All
certificates and other travel documents for services issued by the
Company are subject to the terms and conditions specified by the
supplier, and to the laws of the countries in which the services are
supplied.
If, after
departure, the services included in the vacation cannot be supplied,
or there are changes in an itinerary for reasons beyond the control
of the Company, the Company will arrange for the provision of
comparable services. Any resulting additional expense will be
payable by travelers and any resulting saving will be refunded by
the Company to vacation participants.
The Company
reserves the right to accept or reject any person as a vacation
participant, to expel any participant from the vacation, to make
changes in the itinerary whenever the Company deems it necessary for
the comfort, convenience, or safety of the participants, and to
cancel a vacation at any time.
The vacation
participant agrees that neither the Company nor its affiliates shall
be liable for any damage, loss (including personal injury, death,
and property loss) or expense occasioned by any act or omission of
any supplier providing services, or any insurer or insurance
administrator under the Travel Protection Plan, or of any other
person.
Any dispute between
the vacation participant and the Company directly or indirectly
relating to the Terms and Conditions shall be first submitted to
mediation at Denver, Colorado before a mediator mutually agreed to
by the parties. If mediation is not successful, the dispute must be
resolved by binding arbitration under Colorado law before the
Judicial Arbiter Group or its successor located at 1601 Blake
Street, Denver, Colorado 80202. The prevailing party shall be
entitled to an award of costs and reasonable attorney's fees. Any
action to enforce the arbitrator's decision shall be brought in the
state or federal courts in the State of Colorado.
Arbitration against
the Company must be commenced within one year following the date of
tour completion. Neither the Company nor any affiliate shall in any
case be liable for other than compensatory damages, and you hereby
waive any right to punitive damages.
No person, other
than an authorized representative of the Company, by a document in
writing, is authorized to vary, add, or waive any term or condition
on this Web site, including any term or condition set forth in the
preceding provisions