How To Make Your Reservation
Call 1-800-942-3301
to book your Cosmos Tours. We are one of the largest
producers
of
Cosmos Tours in the World. We can help you handle all your travel
arrangements.
As one of the
largest tour web sites on the internet, we offer
unmatched service and exclusive offers. Call us with your
best tour price. In most cases not only will we price match,
but you'll receive a free travel gift too!
Deposit and Final Payment
Please make checks or money orders
payable to Atlas Cruises & Tours. For invoices not exceeding
four tour members we accept Visa, Discover/Novus, American
Express, and MasterCard. Your payment is not deemed made until it
is received by Cosmos.
A non-refundable deposit of $150
per tour and person is required for us to hold seats for you. To
secure your space, we must know your name, credit card number, and
address to make your reservation. This deposit forms part of your
final payment which is due 45 days prior to commencement of
services.
Acceptance on the tour is subject
to presentation at departure of the Tour Member Certificate
evidencing receipt of full payment by Cosmos.
Cancellations And Cancellation
Fees
If cancellation is received by
Cosmos more than 45 days prior to commencement of services, the
non-refundable deposit will be retained. For cancellations
received within 45 days of commencement of services, the following
per person cancellation fees apply:
45-22 days prior to commencement of
services: 20% of total price
21-8 days prior to commencement of services: 30% of total price
7-1 days prior to commencement of services: 50% of total price
From date of commencement of services and later:
100% of total price
Cancellation charges also apply to
additional accommodations reserved prior to and after the tour.
If flight changes are requested
after the deposit has been received, or if flights are canceled
after tickets are issued, revision fees or airline cancellation
charges will be applicable. If an air-inclusive tour is canceled
after tickets have been issued, refund will be processed after
return of the air tickets.
If Cosmos cancels a tour, we will
re-book passengers on the same tour with a different departure
date or a similar tour; if Cosmos has confirmed flights on the
canceled tour we will confirm flights for the alternate tour. All
re-bookings are subject to availability. If the alternate tour is
not acceptable, we will refund all monies paid to Cosmos by your
travel agent; there is no additional liability. Cosmos cannot
assume responsibility for any additional costs or any fees
relating to the issuance and/or cancellation of air tickets or
other travel arrangements not made through Cosmos.
Revision Fees
A handling fee of $30 per
transaction will be charged for any alteration or revision made to
a reservation. A change of tour date or tour itinerary within 45
days of commencement of services will be treated as a cancellation
and new booking; regular cancellation fees apply.
Membership
In order to ensure congenial
membership, Cosmos reserves the right to accept or reject any
person as a tour participant and to expel from the tour any
participant whose conduct is deemed incompatible with the
interests of the tour group.
Travelers Who Need Special
Assistance
Any disability requiring special
attention should be reported to Cosmos at the time the reservation
is made. Cosmos will make reasonable attempts to accommodate the
special needs of disabled tour members, but it is not responsible
in the event it is unable to do so, nor is it responsible for any
denial of services by carriers, hotels, restaurants, or other
independent suppliers. We regret that we cannot provide individual
assistance to a tour member for walking, dining, getting on and
off motorcoaches and other transportation vehicles, or other
personal needs. Travelers who need such assistance must be
accompanied by a qualified companion.
Young Tour Participants
Tour participants who are less than
18 years old on the tour departure date must be accompanied by an
adult; they receive a 10% discount on the land tour price. We do
not accept children under the age of eight, because we have found
they are too young to enjoy these vacations.
Smoking
Smoking is not allowed on Cosmos
motorcoaches or in "guaranteed share" hotel rooms.
Tour Prices
Air-inclusive prices are for
departures from the USA. Tour prices are per
person, based on two persons sharing a room. Single room
supplements and triple room reductions are listed where
applicable. All tour prices are based on rates (including foreign
exchange rates) known September 2001 and expected to be in effect
at the time of departure. They are subject to increase without
notice if such rates change prior to departure. For our price
guarantee see page 4. Taxes and fees are subject to change without
notice.
Passports
A valid passport is required of all
tour participants.
A U.S. passport is valid for ten years (children five years).
To apply for passports you can
contact either your local passport office, designated federal or
state clerk of court, or selected post offices. Of course, your
local travel agent will help you to obtain the necessary forms for
passport application.
Visas
At the time of printing, visas for
Eastern European countries are required of all tour members. U.S.
citizens do not require visas for any other country.
For tours requiring visas for U.S.
citizens, detailed visa information will be mailed or faxed to
your travel agent. Non-U.S. citizens must consult with the
appropriate consulates to determine if any visas are needed.
Securing any needed visas is the responsibility of the tour
participant.
Hotel Accommodations
The hotels listed in this brochure
will be used on most departures. If a change becomes necessary for
any reason, hotels substituted will be equivalent to those shown.
While every effort is made to
reserve only twin-bedded rooms, it may occasionally happen that a
hotel provides some double-bedded rooms instead. These rooms will
be allocated to couples.
Please note that throughout Europe
it is standard policy that hotel rooms are not available for
check-in before 1 p.m.
Private Baths And Single Rooms
In exceptional cases where private
baths or single rooms are not available as reserved by us, refunds
will be made by the tour director. Claims made in this respect
cannot be accepted after the tour.
Baggage
Porterage for one suitcase
on tour is included in the tour price. Due to limited coach
capacity, this single bag should have dimensions not exceeding
30"x18"x10" and weight not exceeding 60 lbs (27kg).
A charge of US$3 per traveling day
will be collected by the tour director if a second piece of
baggage is carried, or if the suitcase exceeds the established
weight and/or dimensions. International air carriers may also
impose fees or require you to remove articles and put them in
another bag if weight or size limits on checked or carry-on
luggage are exceeded.
Wheeled carry-on cases are not
suitable as hand luggage on motorcoaches.
No responsibility is accepted
for loss of or damage to baggage or any of the passengers'
belongings. Baggage insurance is recommended. See the facing page
for an all-inclusive Travel Protection Plan.
Airport Transfers
Cosmos provides all airport
transfers including transfer to your first tour hotel from
Honolulu International Airport. If you book on a land-only basis,
your travel agent must advise Cosmos of your flight arrangements
to ensure you are met in Honolulu.
Travel Documents
Travel documents
including any air tickets are sent UPS three to four weeks prior
to tour departure, providing full payment has been received; a
$7.50 charge per reservation is added for documents requested in
advance. To ensure quick and safe receipt of documents, a $7.50
charge per reservation can be added for FedEx delivery in the
continental USA. (FedEx is required for reservations made within
45 days of departure.) Please ask your travel agent to tell us at
the time of reservation if you prefer UPS or FedEx.
Not Included In The Tour Price
Federal Inspection
Fees for the U.S. Customs and Immigration; International Air
Transportation Tax; Agricultural Tax; Security Fee: airport taxes
and fees; passports; visas and vaccinations; tips to your tour
director, tour driver, local city guides; gratuities on ferries
and cruise ships; laundry, beverages and food not on the regular
table d'hôte menu (these extra items will be billed to you before
leaving the hotel or restaurant); optional excursions; porterage
at airports; all other items of a personal nature.
Optional
Sightseeing
Excursions, city sightseeing,
entrance fees and local guides are not included in the tour price
unless specifically noted on each tour page. Apart from
sightseeing included in your tour price, there are many
opportunities to complete your holiday by signing up for
additional sightseeing excursions. These optional excursions may
be booked with your tour director on board the motorcoach. Your
portfolio of travel documents will specify cost and content of the
optional highlights that may be offered during your tour. This
enables you to budget accordingly before you leave home.
Service Inquiries After The
Tour
If, after returning from the tour,
you wish to inquire about any tour services provided, please
ensure that all correspondence relating to those services is
received by Cosmos Quality Control, Group Voyagers Inc. (address
below) within 60 days after the tour completion date. This will
enable Cosmos to make a timely investigation.
Responsibility
Group Voyagers Inc., d/b/a Cosmos,
5301 S. Federal Circle, Littleton CO 80123-8934 (hereinafter
referred to as "the Company") is responsible to you in
making arrangements for the tour services offered in this
brochure, including transportation, sightseeing and hotel
accommodations.
The carriers, hotels and other
suppliers providing tour services are independent contractors and
are not agents, employees or servants of or joint venturers with
the Company or its affiliates. All certificates and other travel
documents for tour services issued by the Company are subject to
the terms and conditions specified by the supplier and to the laws
of the countries in which the services are supplied.
If, after tour departure, the
services included in the tour cannot be supplied or there are
changes in an itinerary for reasons beyond the control of the
Company, the Company will arrange for the provision of comparable
services. Any resulting additional expense will be payable by tour
participants and any resulting saving will be refunded by the
Company to tour participants.
The Company reserves the right to
accept or reject any person as a tour participant, to expel any
tour participant from the tour, to make changes in the itinerary
whenever the Company deems it necessary for the comfort,
convenience or safety of the tour participants, and to cancel a
tour at any time.
The tour participant agrees that
neither the Company nor its affiliates shall be liable for any
damage, loss (including personal injury, death and property loss)
or expense occasioned by any act or omission of any supplier
providing tour services or any insurer or insurance administrator
under the Travel Protection Plan, or of any other person.
Legal proceedings against the
Company may be instituted only in a state or federal court located
within the State of Colorado, and any claim involved in such
proceedings shall be decided in accordance with the laws of the
State of Colorado. Any legal proceedings against the Company must
be commenced within one year following the date of tour
completion. Neither the Company nor any affiliate shall in any
case be liable for other than compensatory damages, and you hereby
waive any right to punitive damages.
No person, other than an authorized
representative of the Company, by a document in writing, is
authorized to vary, add or waive any term or condition in this
brochure, including any term or condition set forth in the
preceding provisions.
How To Make Your Reservation
Call 1-800-942-3301
to book your Cosmos Tours. We are one of the largest sellers of
Cosmos Tours in the World. We can help you handle all your travel
arrangements.
As one of the
largest tour web sites on the internet, we offer unmatched service and
exclusive offers. Call us with your best tour price. In most cases not only will we price
match, but you'll receive a free travel gift too!
Cosmos
Information & Tips
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Cosmos
is a member
of USTOA. This is a professional association representing
the tour operator industry.
The $1 Million Consumer Protection Plan requires each USTOA Active Member company to post $1 million in security
in the form of a bond, letter of credit or certificate of deposit. |
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