Frequently Asked Questions

What does my cruise fare include? The price of your cruise includes ship accommodations, ocean transportation, meals, some beverages most entertainment aboard the vessel. All prices are per-person, based on double occupancy of the stateroom, and are quoted in US dollars.

The cruise price does not include air transportation, transfers or items of a personal nature, such as shore excursions, some beverages, photographs, gratuities, medical services, etc. In addition, Celebrity Cruises separately assesses airport facility charges and certain departure taxes and other taxes/fees that are implemented by various governments and quasi-governmental agencies. Such assessment is subject to change without notice at any time whether or not you have a confirmed booking under deposit, or if you have made final payment.

What documents will I need to travel? Passports are recommended for all US citizens for all travel outside of the United States. All guests are required to submit acceptable proof of identity. Documents that will be accepted as proof of identity are: a passport; a federal, state, or a local government-issued picture ID card; an original or certified copy of your birth certificate with one of the following photo ID cards: state driver's license; US company employee ID card; or an ID card issued by a private identification card service. A voter's registration card is no longer acceptable on its own, but may be used as support.

Non-US citizens residing in the United States must show valid Alien Registration (green) cards prior to boarding the ship. Please check with a travel agent, government agencies, embassies or consulates to determine documentary requirements.

You are responsible for bringing all travel documents such as passports, visas, proof of citizenship, etc., required for boarding and reentry into the US. No refunds will be given to individuals who fail to bring the required documentation. For your protection, Royal Caribbean recommends that your passport expiration date not occur within six (6) months of the voyage termination date.

What forms of ID are required for minors? Passports are recommended for all US citizens for all travel outside of the United States. All guests are required to submit acceptable proof of identity. Children fifteen (15) years of age and younger are required one of the following forms of identification: passport; original or certified copy of their birth certificate; any photo ID.

You are responsible for bringing all travel documents such as passports, visas, proof of citizenship, etc., required for boarding and reentry into the US. No refunds will be given to individuals who fail to bring the required documentation. For your protection, Royal Caribbean recommends that your passport expiration date does not occur within six (6) months of the voyage termination date

How do I pay for onboard purchases? All Celebrity ships operate on a cashless system. Guests can validate their Celebrity Signature Account with their Visa, MasterCard, Novus, or American Express card, or sign for payment by cash or traveler's check. Guests can then sign all on-board services and purchases to their account. At the end of the cruise, guests will receive a completely itemized statement. Celebrity does not accept personal checks, and only U.S. currency is accepted aboard the ships.

The shops, lounges, shore excursions, and AquaSpa operate on a cashless system, therefore guests must use the Celebrity Signature Account card when purchasing beverages and services throughout the ship. The card will be validated upon embarkation by using a Visa, MasterCard, or American Express credit card. Accounts can also be settled by cash or travelers checks.

How much do I pay in gratuities? It is customary to offer gratuities to staff members you feel have given you exceptional service and personal attention. Celebrity suggests the following guidelines:

Waiter: $3.50 p/day     Busboy: $2.00 p/day     Restaurant Manager: .75 p/day
Butler (suites only): $3.50 p/day     Steward/ess: $3.50 p/day
Chief Housekeeper: .50 p/day

For children less than 12 years old, as third or fourth person in the stateroom, half the above amounts are recommended.

How much money should I bring? The price of the cruise includes ship accommodations, meals, some beverages and most entertainment. The amount of money needed for items of a personal nature, such as shore excursions, alcoholic beverages, soft drinks, photos, gratuities, etc. will be at your discretion.

How early do I need to arrive? Boarding begins at 2:00 P.M.. Please check with your travel agent to confirm boarding and departure times.

What if I will be arriving late? Failure to check in at least 60 minutes in advance will constitute a no-show, the booking will be canceled and cancellation penalties will be applied.

Can Passage be refused? Passage may be refused to any guest, and any guest's cruise may be terminated at any time, at the risk and expense of the departing guest, where, in the opinion of the ship's Captain or physician, a guest is unfit for travel or a risk or danger to himself or herself or a disturbance or danger to others. Such guest may be left at any port or place at which the ship calls without any liability to Royal Caribbean International or Celebrity Cruises. Royal Caribbean International or Celebrity Cruises shall not be required to refund any amount paid by any guest who must leave the cruise prematurely for any of the reasons set forth above or otherwise, nor shall Royal Caribbean International or Celebrity Cruises be responsible for lodging, meals, return transportation or other expenses incurred by the guest.

Do you have ATM's onboard? An ATM is available on board all Celebrity ships. Guests are able to obtain cash by using their MasterCard, VISA or American Express card, or they can use a bank card belonging to such as Cirrus-Plus, Honors, Shazam, Alert, Yankee 24, Pulse, ATH, NYCE, MAC, Magicline, Star System, Oath and Tyme. There is a $5 service fee.

Is there licensed medical staff onboard? Onboard Celebrity has two fully qualified doctors, and three nurses

What do I need to do on the last night of the cruise? The last night of the cruise you need to pack all of your bags except, the clothes that you will be wearing the following day and your toiletries. Please make sure that your bags are outside of the stateroom by 10:00 P.M. Your cooperation is greatly appreciated.

Is the water onboard the ship safe to drink? Yes, All potable water is either distilled from seawater or loaded onboard while the ship is in port. The company adheres to Vessel Sanitation System standards published by the US Public Health Service (USPHS). USPHS conducts inspections of the ship both during construction and during the year to ensure compliance.

Part of the USPHS standards discussed potable water disinfectant devices and equipment. Potable water distribution systems are treated by means of an approved chlorination or bromination system. Records of the ship's automatic chlorine or bromine analyzer are maintained and water samples are tested on a regular basis.

What are the onboard dress codes? You will need three types of clothing on your Celebrity cruise: casual shipboard attire or day wear, conservative port wear and eveningwear. Daywear includes slacks or pants, blouses or shirts, knit tops or polo shirts. Bring a pair of sneakers or rubber-soled shoes for deck sports and a swimsuit cover-up for cool areas on the ship.

Port wear for women includes a casual dress, skirt and blouse, or pants outfit; for men, casual pants or walking shorts, and polo-type shirts. Comfortable walking shoes are a must. Also, remember to bring extra bathing suits, as well as sun block, sun visors and other types of sun protection. Eveningwear should be planned for according to the following evening dress schedule:

I'm sailing during hurricane season, if a storm threatens, what will happen to my cruise? We will not operate any vessel in the vicinity of a tropical system and we will monitor the progress of these storms closely. If there is a potential threat to any of our guests or ships, the itinerary of the vessel will be altered to avoid any interaction with the storm or any affected areas. For specific information on your sailing, please check with your travel agent or contact our Reservations Department.

Discover Cruising

Cruising is more than just a vacation. It's a night on the town, a romantic evening for two, a relaxing day at the beach, and the adventure of traveling to exotic destinations. Celebrity Cruises takes the cruise vacation one step further.
Before You Go  During Your Cruise  Returning Home  Celebrity's CruiseCare
Children's Program Information   Onboard Activities/Facilities

Call 1-800-942-3301 or Email for Availability, Pricing & Reservations